We want our customers to be happy with the product they purchase, that being said we allow you to return non-custom made items for IN-STORE CREDIT within 30 days of purchase.
There is no returns on any custom items that we can not resale, such as items with personalized names, etc.
Wood Sign Parties:
Once you purchase a wood sign for a party it is non refundable. If something comes up and you can not make the party we can arrange it for you to make it at home or we make it at the party for you.
If you have a damaged product you must inform us within 48 hours of receiving your package for us to take care of you . Shipping is non-refundable unless you have to send a product back to us we will refund that amount once we receive the package